Our Procedure - Luxury Villeroy Boch Bathrooms North Cheam Sutton Surrey

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Our Procedure


Our Procedure

The bathroom can be a place to relax, there are many essential  items that need to be located in the bathroom  like  lighting which can enhance the feeling of wellbeing   all this  depends on quality of the design of your bathroom.

Simply call us to arrange a home survey or visit our North Cheam Bathroom showroom where you can browse at your leisure or  book an appointment with one of our in house bathroom designers to discuss your personal requirement over a freshly ground cup of coffee.

If you would like to visit our showrooms, please if possible make a prior appointment as this will ensure that we can dedicate the time required to go through all the details.

It is never too early to start planning your bathroom when it is part of building works. Your builders will require an electrical and plumbing layout quite early on, so the bathroom must be planned by this stage. We will liaise with your builders to ensure a smooth installation which is beneficial to all, or our associate building company can carry out the work.

We offer a full project manage installation service to ensure your installation goes smoothly and according to plan.  Alternatively we are able to an offer DIY assistance package.

Design process

Good design is an experience.......

Having taken your instructions, we will prepare a design based upon them. Our first design and estimate is provided for you free of charge as we believe it fair to give our clients the chance to see how we operate, how we design, and how our prices compare with others before any charges are incurred. Although we do not charge for initial designs, please appreciate this is a professional service and lack of cost does not reflect a lack of value, nor a lack of costs incurred by us!.

Order Process

Once the design is finalised, (your installation deposit payments are protected and underwritten by a KBSA insurance back guarantee) we will ask you for an initial  of  £1000 to be balanced to 25% of the project on completion of the contact documents. Your Bathroom equipment is  then ordered and can take between two  and ten weeks for delivery depending on the bathroom equipment that you have chosen. A provisional delivery and  installation date will be agreed with you at the time of order.


We will deliver to you on the agreed day, prior to commencement of first fix  to enable  tiling     there is usually only a few days between first fix and installation of  your bathroom. Your installation will be overseen by your bathroom designer to ensure  continuity of service our we will project manage your installation to ensure a swift and professional conclusion to your project. The final balance is due only when any snagging is complete.

Building Work

If your project involves building work of any kind, our associate building company would be pleased to quote for this - meaning you will only deal with one organisation from beginning to end, giving you complete peace of mind and clear accountability.

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